Use our chart to help determine your size and width.
Men’s shoe size To determine your correct shoe size, please follow these steps:Women's ØriginalGrand QuadStar Running Sneakers
Women's ØriginalGrand QuadStar Running Sneakers
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Exchanges, Returns and Warranties
Return Policies:
All returned products must be accompanied by the receipt, which is valid for 15 days. The product must still be properly labeled.
No returns are accepted for products on promotion.
The return is subject to the availability of the product.
The returned product can be exchanged for another product of the same invoice amount as the original product.
If it is not the same amount, the customer must agree to pay the difference or accept that no cash refund will be given for products of lower value.
No returns are accepted for intimate garments. As a company policy, no cash refunds are given, only store credit.
Returns can only be made in-store and not through delivery services.
To carry out this process, the customer who made the purchase must physically present themselves at the corresponding store with the necessary documentation to validate the online purchase.
No exchanges are made for items that do not follow care instructions, only for items with factory defects. Cole Haan El Salvador offers a 30-day warranty ONLY for factory defects.
Contact Us (Information)
Monday to Saturday from 9:30 a.m. to 7:30 p.m.
Sundays and Holidays from 10:30 a.m. to 6:30 p.m.
Stores
COLE HAAN EL SALVADOR
Bambu City Center
Av. La Capilla, Centro Comercial Bambu City Center, second level, San Salvador CP, 1101, El Salvador
TEL: +503 7859 5744
Open:
- Sunday to Thursday - 9:00 AM to 7:00 PM
- Friday to Saturday - 9:00 AM to 8:00 PM
Multiplaza Shopping Mall
Panamerican Highway, Local C.39, Multiplaza Shopping Mall, La Libertad East
TEL: +503 7859 5744
Open:
- Monday to Sunday - 10:00 AM to 8:00 PM
Size + Fit chart
Men's Footwear
- Trace your foot onto a piece of paper.
- Measure the length, in centimetres, from your heel to the tip of your longest toe.
- Find the closest corresponding length (in cm) to the left, then find your size to the right of it on the chart.
|
CM |
US |
EU |
UK |
|
23.5 |
6 |
39 |
5 |
|
24 |
6.5 |
39.5 |
5.5 |
|
24.5 |
7 |
40 |
6 |
|
25 |
7.5 |
40.5 |
6.5 |
|
25.5 |
8 |
41 |
7 |
|
26 |
8.5 |
41.5 |
7.5 |
|
26.5 |
9 |
42 |
8 |
|
27 |
9.5 |
42.5 |
8.5 |
|
27.5 |
10 |
43 |
9 |
|
28 |
10.5 |
43.5 |
9.5 |
|
28.5 |
11 |
44 |
10 |
|
29 |
11.5 |
44.5 |
10.5 |
|
29.5 |
12 |
45 |
11 |
|
30 |
12.5 |
45.5 |
11.5 |
|
30.5 |
13 |
46 |
12 |
|
31 |
14 |
47 |
13 |
|
31.5 |
15 |
48 |
142 |
|
32 |
16 |
49 |
15 |
Women's Footwear
Use our chart to help determine your size and width.
Women’s shoe size To determine your correct shoe size, please follow these steps:- Trace your foot onto a piece of paper.
- Measure the length, in centimetres, from your heel to the tip of your longest toe.
- Find the closest corresponding length (in cm) to the left, then find your size to the right of it on the chart.
|
CM |
US |
EU |
UK |
|
21 |
4 |
34 |
1.5 |
|
21.5 |
4.5 |
34.5 |
2 |
|
22 |
5 |
35 |
2.5 |
|
22.5 |
5.5 |
35.5 |
3 |
|
23 |
6 |
36 |
3.5 |
|
23.5 |
6.5 |
37 |
4 |
|
24 |
7 |
37.5 |
4.5 |
|
24.5 |
7.5 |
38 |
5 |
|
25 |
8 |
38.5 |
5.5 |
|
25.5 |
8.5 |
39 |
6 |
|
26 |
9 |
39.5 |
6.5 |
|
26.5 |
9.5 |
40 |
7 |
|
27 |
10 |
40.5 |
7.5 |
|
27.5 |
10.5 |
41 |
8 |
|
28 |
11 |
42 |
8.5 |
|
28.5 |
11.5 |
42.5 |
9 |
|
29 |
12 |
43 |
9.5 |
Men's Footwear
Use our chart to help determine your size and width.
Men’s shoe width Use our chart to help determine your size and width.- Trace your foot onto a piece of paper.
- Measure the width, in millimetres, at the widest part of your forefoot.
- Find your shoe size to the left, then find the closest corresponding width to the right of it on the chart.
|
Size (US) |
Narrow - N or B |
Regular - M or D |
Wide - W or EE |
|
6 |
85.53 |
88.7 |
91.87 |
|
6.5 |
86.59 |
89.76 |
92.93 |
|
7 |
87.65 |
90.82 |
93.99 |
|
7.5 |
88.71 |
91.88 |
95.05 |
|
8 |
89.77 |
92.94 |
96.11 |
|
8.5 |
90.83 |
94 |
97.17 |
|
9 |
91.89 |
95.06 |
98.23 |
|
9.5 |
92.95 |
96.12 |
99.29 |
|
10 |
94.01 |
97.18 |
100.35 |
|
10.5 |
95.07 |
98.24 |
101.41 |
|
11 |
96.13 |
99.3 |
102.47 |
|
11.5 |
97.19 |
100.36 |
103.53 |
|
12 |
98.25 |
101.42 |
104.59 |
|
13 |
100.37 |
103.54 |
106.71 |
Women’s's Footwear
Use our chart to help determine your size and width.
Women’s shoe width Use our chart to help determine your size and width.- Trace your foot onto a piece of paper.
- Measure the width, in millimetres, at the widest part of your forefoot.
- Find your shoe size to the left, then find the closest corresponding width to the right of it on the chart.
|
Size (US) |
Narrow - N or AA |
Regular - M or B |
Wide - W or C |
|
5 |
74.71 |
77.88 |
79.46 |
|
5.5 |
75.77 |
78.94 |
80.52 |
|
6 |
76.83 |
80 |
81.58 |
|
6.5 |
77.89 |
81.06 |
82.64 |
|
7 |
78.95 |
82.12 |
83.7 |
|
7.5 |
80.01 |
83.18 |
84.76 |
|
8 |
81.07 |
84.24 |
85.82 |
|
8.5 |
82.13 |
85.3 |
86.88 |
|
9 |
83.19 |
86.36 |
87.94 |
|
9.5 |
84.25 |
87.42 |
89 |
|
10 |
85.31 |
88.48 |
90.06 |
|
10.5 |
86.37 |
89.54 |
91.12 |
|
11 |
87.43 |
90.6 |
92.18 |
|
11.5 |
88.49 |
91.66 |
93.24 |
Men's Outerwear
- Use our chart to convert between size formats. Measurements listed in inches.
| Size | Chest | Waist | Seat/Hips | Sleeve Length |
| S | 36 - 38 | 28.5 - 30.5 | 36 - 38 | 33 3/4 |
| M | 39 - 41 | 31.5 - 33.5 | 39 - 41 | 34.5 |
| L | 42 - 44 | 34.5 - 36.5 | 42 - 44 | 35 1/4 |
| XL | 45 - 47 | 37.5 - 39.5 | 45 - 47 | 36 |
| XXL | 48 - 50 | 40.5 - 42.5 | 48 - 50 | 36 3/4 |
Women's Outerwear
- Use our chart to convert between size formats. Measurements listed in inches.
| Size | Size No. | Bust | Waist | Hip | Sleeve Length |
|---|---|---|---|---|---|
| XS | 2 | 33 1/2 | 25 | 35 1/2 | 30 1/4 |
| S | 4 | 34 1/2 | 26 | 36 1/2 | 30 1/2 |
| 6 | 35 1/2 | 27 | 37 1/2 | 30 3/4 | |
| M | 8 | 36 1/2 | 28 | 38 1/2 | 31 |
| 10 | 37 1/2 | 29 | 39 1/2 | 31 1/4 | |
| L | 12 | 39 | 30 1/2 | 41 | 31 1/2 |
| 14 | 40 /12 | 32 | 42 1/2 | 31 3/4 | |
| XL | 16 | 42 | 33 1/2 | 44 | 32 |
| 18 | 43 1/2 | 35 | 45 1/2 | 32 1/2 |