Protecting the Brand

Commitment Against Fake Websites

Authentic Cole Haan products in El Salvador are sold by Distribuciones y Servicios Regionales El Salvador, S.A. de C.V. “Cole Haan El Salvador” and are available only in our official Cole Haan stores, Cole Haan outlet stores, and at colehaan.com.sv.

You can also find our products in select authorized department stores and specialty retailers in Centro Comercial Bambu City Center and Centro Comercial Multiplaza.

Visit Official Website

There are many fake websites mirroring the look and feel of official Cole Haan websites or creating the impression that they belong to Cole Haan El Salvador. There are also fake social media pages and ads linking to these unauthorized sites.

Many fake websites copy photos and content directly from official websites. They may sell counterfeit products, fail to ship any items after payment, or attempt to collect credit card and personal information.

Warning Signs

The following characteristics do not guarantee that a website is authorized:

• The domain contains the words “Cole Haan”
• The website appears in search engine results
• The website links to official domains
• The website imitates the Cole Haan brand identity
• The website uses official Cole Haan product images
• The website claims to be an official Cole Haan store
• The website offers unrealistic discounts

Examples of Unauthorized Websites

Below are examples of unauthorized websites. If a website is not listed, do not assume it is legitimate.

Cole Haan El Salvador only sells authorized products online through colehaan.com.sv.

If you believe a website is fake, do not place any orders and immediately contact our customer service team for assistance with the validation process.

Counterfeit Products

Cole Haan El Salvador deeply values the quality, workmanship, and authenticity of our products. Counterfeiting is illegal and harmful, as counterfeit products often bypass safety inspections and may violate labor and human rights regulations.

Counterfeiting has also been linked to organized crime, child labor, and economic damage through lost revenue, jobs, and taxes.

Brand Protection and Anti-Counterfeiting Efforts

To protect our customers and brand, we work with law enforcement and customs authorities worldwide to prevent the shipment and sale of counterfeit goods. We also actively monitor online and offline sales channels.

We do not authenticate products or identify authorized distributors. If a deal seems too good to be true, it is likely counterfeit. Cole Haan products are not sold at flea markets, street vendors, or mall kiosks.

Reporting Fake Websites and Counterfeits

We appreciate any information that helps us combat counterfeit products and fake websites. When reporting a suspicious website or purchase, please include as much information as possible, including:

• Website URL
• Products purchased or viewed
• Your email address
• Contact information
• Order confirmation details from the seller

Your information will only be used to investigate the report. Please review our Privacy Policy for more details.