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All returned products must be accompanied by the receipt, which is valid for 15 days. The product must still be properly labeled.
No returns are accepted for products on promotion.
The return is subject to the availability of the product.
The returned product can be exchanged for another product of the same invoice amount as the original product.
If it is not the same amount, the customer must agree to pay the difference or accept that no cash refund will be given for products of lower value.
No returns are accepted for intimate garments. As a company policy, no cash refunds are given, only store credit.
Returns can only be made in-store and not through delivery services.
To carry out this process, the customer who made the purchase must physically present themselves at the corresponding store with the necessary documentation to validate the online purchase.
No exchanges are made for items that do not follow care instructions, only for items with factory defects. Cole Haan El Salvador offers a 30-day warranty ONLY for factory defects.
Use our chart to help determine your size and width.
Men’s shoe size
To determine your correct shoe size, please follow these steps:
Trace your foot onto a piece of paper.
Measure the length from your heel to your longest toe.
Find the closest length and match your size.
CM
US
EU
UK
23.5
6
39
5
24
6.5
39.5
5.5
24.5
7
40
6
25
7.5
40.5
6.5
25.5
8
41
7
Women's Footwear
Use our chart to help determine your size and width.
Women’s shoe size
To determine your correct shoe size, please follow these steps:
Trace your foot onto a piece of paper.
Measure the length from your heel to your longest toe.
Find the closest length and match your size.
CM
US
EU
UK
21
4
34
1.5
22
5
35
2.5
23
6
36
3.5
Product Details
Details
Designed to keep pace with your day, the Sloane Commuter Tote is sleek, structured, and crafted in chic Saffiano leather with a modern silhouette. With room for a 15" laptop, smart interior storage, and a front slip pocket for easy access, it strikes the perfect balance of polish and practicality.
Saffiano leather in Navy Blazer and British Tan; top zip closure
13.97”H x 5.7”W x 14.6”D
9.5” strap drop
Front slip pocket; two interior zip pockets; key ring inside zip pocket; two slip pockets